FAQ

When you choose Regal Home Improvement to enhance your home, our sales representatives and contractors will fully inform you of the specifications of the products that you’ve chosen, budget considerations, and timeline expectations. Our teams promise full transparency, and will deliver a product that you enjoy, will be durable, and with a level of service that can’t be beat.

Here are some of the questions that we’re most commonly asked:

We’re Richmond owned and operated, and have been delivering a better product and better service – at a better price – than our competitors since 1949.

We offer products that enhance the performance and value of your home while lowering energy costs and maintenance needs. This includes replacement windows, siding, gutters, decks, porches, additions, stamped concrete patios, and more.

We continuously balance your cost with the quality of the products that we use. When a company develops a superior product, we compare it to the rest of the market and deliver it at a price point that you can afford, and that is lower than our competitors.

There are a couple of factors that come into play when we decide to offer a product. What we use on your home has to provide exemplary aesthetic appeal and enhance the look of your home. It has to be of the highest quality at a price that you can afford. We also only work with companies that provide for a full manufacturer certification. This means that our team knows the specifications and proper installation steps for the product, and ensures that our work with maintain the integrity of any manufacturer warranty.

We offer many different types of siding, decking and more, and it can be confusing. Different products come with different features and benefits, and our sales team can make certain that you make an informed choice that you’ll be pleased with.

Everyone who works on your home is part of our Regal Home Improvement team, and has pledged to remain faithful to our mission of delivering the absolute best products and service at a cost that can’t be beat. They have experience, training from the manufacturer, and are bonded and insured Class A contractors.

Every Regal job comes with a 100% customer satisfaction guarantee, and we make certain that you’re aware of any manufacturer guarantee. Our training and partnerships with manufacturers ensure that they will honor any warranty or guarantee.

It depends on the job. A single window replacement can be done in one day, while siding may take at least a week. Our teams only work on one job at a time, ensuring that they’re focused on finishing your job in a timely manner. We also believe in transparency and open communication, so barring inclement weather that may slow completion, you’ll know when to expect us to be done.

We’re based in Richmond, Virginia, but have satisfied customers throughout Central Virginia. We’ve worked on projects from Charlottesville to Williamsburg, and Fredericksburg to Petersburg. If you’re within an hour of Richmond, you’re well within our service area.

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PRICE MATCH GUARANTEED​

We are so confident our home improvement product prices can’t be beat, we guarantee it! If you receive a lower-priced written offer from a competitor on an equal-quality product, we will match the price.

SEE WHO'S BEEN USING REGAL

Regal has satisfied over 75,000 Virginia customers. With so many loyal customers, one is likely to be in your neighborhood. Find out where we’ve been and what we’ve done in your area!